Privacy Policy

At Hypnotherapy and Health (Viv Kenchington) I am committed to maintaining the trust and confidence of anyone that contacts me via my website: www.hypnotherapyandhealth.co.uk, or via any other means, phone, email or social media.
I do not share any of your information with any other parties. Within the following Privacy Policy I have provided details of when information is gathered and why it is done, and what it is used for.

Website Visitors

On the website I have a contacts form which viewers can use if they wish to contact me. The data collected is:

Name
Email address
Message

This information is gathered for the purpose of contacting you back to discuss your requirements whether by email, or phone if you have requested me to call and provided a contact number.
If you decide to go ahead and book an appointment, during your first appointment I will be using an Initial Consultation Form.

The Initial Consultation form will ask

Reasons for visit & hopes for the future
Name
Address
Contact number
Email
GP/ contact details
Health information
Your ICE (in Case Of Emergency) contact details: this is used very rarely and only in emergency situations.

You will also be asked to fill out a Consent form at the beginning of the first session (post the Initial Consultation), which outlines my Code of Practice, Cancellation Policy and a section to be ticked and signed to say whether you would like to receive my quarterly e-newsletter. If you do not tick/sign this box I will not add you to my mailing list.

During the course of our sessions together I will make notes of information you provide me so I can plan future sessions and produce scripts to be used in future sessions

Mailing Lists

As part of the registration process for my quarterly e-newsletter, I collect your email address. This is so I can send you the e-newsletter and to check every now and then that you’re happy and satisfied. I don’t rent or trade email lists with other organisations and businesses.

To send out the e-newsletter I use a third-party provider, MailChimp, to deliver the newsletter. On Mailchimp it gathers statistics around email opening and clicks using industry standard technologies to help me monitor and improve my e-newsletter.

For more information, please see MailChimp’s privacy notice. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any of my e-newsletters or by emailing me the data protection officer at info@hypnotherapyandhealth.co.uk

Webcam Sessions

Webcam sessions via Skype at FaceTime are not recorded and no data is stored apart from written notes taken as would be if you were visiting me face to face.

Website Cookies

Phew I don’t do this!

Google Analytics

When someone visits www.hypnotherapyandhealth.co.uk I use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. I do this to find out things such as the number of visitors to the various parts of the website. This information will only be processed in a way which does not identify anyone. I will not make, and will not allow Google to make, any attempt to find out the identities of those visiting the website.

Access to your personal information

Under GDPR, you have the right to access and amend any of your personal data that I hold. You are entitled to view, amend, or delete the personal information that I hold. Email your request to our data protection officer (Viv Kenchington} at [info@hypnotherapyandhealth.co.uk]

Links to Other Web Sites

This privacy notice does not cover the links within my website (www.hypnotherapyandhealth.co.uk) that link to other sites. Those sites are not governed/covered by this Privacy Policy. If you have queries about how a site uses your information, you will need to check that site’s privacy statement.

Sharing Information

I don’t… And have no need to!

Changes to this Privacy Notice

I will keep this privacy notice under regular review. This privacy notice was last updated on 14^th May 2018.